Office Cleaning Companies How do you select the right one?

Whilst it may not be difficult to find a contract office cleaning company being able to find a company that can do the work quickly and effectively is a little more difficult to do. If you were interviewing for a new staff member you would draw up a list of questions prior to the interview. Do you do the same when you are looking for an office cleaning contractor?

Here are a few topics to think about that will help you answer these questions.

Does the local cleaning manager fully understand what you are wanting in your office cleaning service contract?

If you are planning some special visit e.g. your board of directors visiting your regional office or a open day for customers will the cleaners work around that to give special cleans before and afterwards?

What about feedback? This is not simply signing a weekly/monthly survey form you need to be able to see what effect your feedback has on the cleaning methods and standards.

Quality control inspections.

You should expect the local manager to be doing scheduled visits to inspect the office cleaning standards especially at the beginning of the contract. This way they can catch and sort problems at the beginning before they become major issues. There should of course also be random checks by cleaning managers throughout the length of the contract. Cleaners should NOT know in advance when these visits are taking place or they may drop standards immediately after one inspection only to pick up again when they know an inspection is due.

Communication channels should be available to enable you to contact cleaning managers quickly easily and that they responsive. You should always be able to contact the cleaning company for any problem. It is also important to understand how your calls are going to be handled and that you will be confident that your issue will be dealt with promptly and professionally at all times.

Category: Uncategorized